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Loyalty program

Privilige program

Privilige program

Effective services and rewards system for your pets

Effective services and rewards system for your pets

General provisions of the UME subscribers and customers privilege program

General provisions of the UME subscribers and customers privilege program

Pets are automatically awarded privilege program points (UME) for purchases and subscriptions. By accumulating UME, the pet raises its status and receives exclusive privileges and services.


Price of 1 UME

UME

$1

Other projects

$2


Statuses

Silver

1 000 UME

Gold

2 500 UME

Platinum

5 000 UME

Voyage, a trip with your pet

10 000 UME

  1. When the next status is reached, its cost is deducted from the accumulated amount of UME.
    To reach Gold and Platinum statuses, you need to accumulate:
    • Gold = 1 000 (Silver) + 2 500 = 3 500 UME
    • Platinum = 1 000 (Silver) + 2 500 (Gold) + 5 000 = 8 500 UME
  2. The status is valid for 1 year from the moment of achievement. After a year, the cost of the maximum status which the accumulated UME can cover is dedeucted.
  3. Voyage is a joint vacation to a prestigious resort with your pet. The trip, preparation of the documents and an active program for the pet are paid-for.

Privileges

Silver

Gold

Platinum

UME accumulation coefficient

+10%

+20%

+30%

Discount for personal orders on your B-day (± a week)

10%

20%

50%

Discount on shipping charges for personal orders

20%

50%

Free

UME Standard subscription purchase discount

2%

8%

15%

UME Premium subscription purchase discount

8%

15%

20%


What UME are awarded for

What points are awarded for Coefficient

Personal purchases

×1

Friends' purchases

×2

Purchasing the UME Standard subrcription

×3

Purchasing the UME Premium subrcription

×4

For each active participation in contests and promotions

+10 UME

For 1 daily post in the app

+10 UME

  1. UME accumulation time is not limited
  2. The time to get UME from friends' activity is 12 months. An active friend is a user who has signed up to the UME app within the last full 12 months of the moment the order is placed, including the first month of the order.
  3. The UME Standard subscription includes the purchase of 15 boxes of wet food and the in-app concierge service. You can get food once a month. The quantity is calculated for three months.
  4. The UME Premium subscription includes the purchase of 30 boxes of wet food, the in-app concierge services, and 1 year of pet insurance. You can get food once a month. Quantity is calculated on average for six months.